IFFCO Kisan Sanchar Limited (IKSL) has once again grabbed media headlines when Agriculture Minister Narendra Singh Tomar launched All India Agri Transport Call Centre numbers to facilitate inter-state movement of perishables during lockdown.
Operated by the IFFCO Kisan Sanchar Limited (IKSL) from their offices in Faridabad, Haryana, the Call Centre lines will initially be manned by 10 customer executives round the clock in 3 shifts of 8 hour each.
The Call Centre numbers are 18001804200 and 14488. These numbers can be called from any mobile or landline phones any time of the day or night.
The Call Centre service may be escalated to full capacity of 20 seats based on requirements. The Call Centre Executives will also maintain records and verify the disposal of problems as the case may be.
Call Center Executives will forward the vehicle & consignment details along with the help needed, to State Government officials for resolution of issues.
Truck drivers and helpers, traders, retailers, transporters farmers, manufacturers or any other stakeholder who is facing problems in inter-state movement of agricultural, horticultural or any other perishable commodities besides seeds and fertilizers may seek help by calling at the Call Centre.